Every Voice Deserves a Seat at the Table
Every voice gets a seat - even on a 13-hour road trip.
The loudest voice in the room is rarely the most important one. It's just the most practiced at being heard.
In every team I've worked with, there are people sitting on insights, frustrations, and ideas they've never been asked to share, not because they lack confidence, but because no one built the expectation that their input was worth capturing.
When you change that expectation, something remarkable happens. People don't just speak up. They start paying attention to how they communicate, and why it matters.
The shift from silence to intention is the framework for my forthcoming book, 7 Steps to Speaking Up. Lately, I've been watching it play out in two very different settings: a family vacation and a corporate training room.
What a Family Vacation Taught Me About Team Communication
We have been planning a family trip with our children and their significant others for almost a year. It will be the first time the entire crew has been together for more than the few hours we share at Thanksgiving or Christmas. I knew from the start this was a high-stakes situation, one that would require smooth, intentional communication.
Our group has evolved. We think differently than we once did, and adding new members has shifted the dynamics. I wanted everyone to have a genuinely good time, which meant I needed to find out what that would actually look like for each person.
So I did what I do at the start of any client engagement: I conducted an assessment. In this case, a survey.
It may sound like overkill for a family trip. But we have members flying in from other states, burning PTO, and spending hours in airports to be there. I wanted their experience to be every bit of a five-star trip. The survey gave each person a chance to share their preferences on meals and activities, so we could plan time together that everyone would genuinely enjoy.
What surprised me was their response. Most of them thanked me — not just for the organization, but for the survey itself. It had forced them to consider their own expectations and had given them insight into what others wanted. Had we waited until everyone arrived to have that conversation, certain voices would have been lost in the noise. The survey gave each person equal footing.
The ripple effects were immediate. As a result of participating, one family member suggested we add our favorite songs to create a shared vacation playlist. That idea and execution might never have surfaced in a group conversation at the dinner table.
The Same Principle at Work but With Your Team
A few weeks ago, I led a DISC communication workshop with a team. I wanted to draw out the real challenges people were experiencing with different communication styles, so I asked each participant to respond to three questions about delayed communication and frustrating behaviors they have experienced on their team.
Some groups are reluctant to open up in settings like this, so I asked each person to write at least one response per question on a post it. What I got instead were three or more responses per question from most participants. That volume told me everything: they had things to say. They simply hadn't been given a structured opportunity to say them.
Once the responses were posted under each question, we selected one challenge and used role play to practice communication strategies. More came out during that process than I had anticipated. At one point, the emotions in the room were intense. But by the end, many participants thanked me, just as my family members had.
I've come to believe they were not just thanking me for the training content. They were thanking me for the opportunity to use their voice.
One participant said it best: "I find myself noticing when we communicate the characteristics we discussed in our training." That's the shift I'm always working toward: from awareness to intention. Intentional action follows awareness, and awareness begins the moment someone feels their voice is worth sharing.
The 7 Steps to Speaking Up: Why They Work Everywhere
These two experiences, a family road trip and a leadership workshop, share the same underlying principle: when you create a structured opportunity for every voice to be heard, people prepare. They reflect. They invest in the outcome because they know their input matters.
This is not a soft idea. A study by Stanford researchers, cited in Forbes, found that when team members have genuine opportunities to collaborate, they stay on task longer and are more motivated. Capturing individual voices isn't a nice-to-have, it's a performance strategy.
In 7 Steps to Speaking Up, I walk through the framework I use with clients to build this kind of environment, one in which speaking up is an expectation, not an exception.
Two of those steps show up clearly in both stories above: preparing before group conversation and building the expectation that every voice will be considered equally. When those two conditions are in place, the people who are usually talked over find their footing. The quiet contributors stop editing themselves before they speak.
The result isn't just better communication. It's better outcomes for teams and for families navigating a 13-hour car ride together.
Create the Expectation Then Watch What Happens
If you want your team members to speak up without hesitating, stop waiting for them to volunteer. Create the conditions. Design the survey. Ask the question before the meeting, not during it. Make space for the response that surprises you.
When speaking up becomes an expectation, people rise to meet it. Each voice is valued, not just the loudest ones. The results, at work and on the road, are worth every bit of the effort.
7 Steps to Speaking Up is coming soon. If you are ready to build a team where every voice has a seat at the table, it was written for you.